Privacy Policy

1. Information Collection

We collect information to provide efficient services and enhance customer experience. The types of information collected include:

• Personal Information:

Name, address, contact details, email address, and other identifiers provided by customers during inquiries, purchases, or registrations.

• Business Information:

Company name, registration details, and financial data required for transactions.

• Technical Information:

IP addresses, browser type, and website usage data when interacting with our online platforms.

2. Use of Information

The information collected is used for the following purposes:

• To process orders, payments, and deliveries.
• To respond to customer inquiries and provide technical support.
• To send updates about products, services, promotions, or policy changes.
• To analyze user preferences and improve our products and services.

3. Data Sharing

We do not sell, rent, or trade personal information. However, we may share data in the following circumstances:

• With trusted third-party service providers for payment processing, logistics, or technical support, under strict confidentiality agreements.
• As required by law or in response to legal requests from regulatory authorities.

4. Data Security

SBS Machinery employs advanced security measures to protect customer information from unauthorized access, alteration, or misuse. This includes encryption, secure servers, and restricted access protocols.

5. Retention of Information

We retain personal data only for as long as necessary to fulfill business purposes or comply with legal obligations.

6. Customer Rights

Customers have the right to:

• Access and review their information.
• Request corrections to inaccurate details.
• Withdraw consent for marketing communications.

7. Policy Updates

This Privacy Policy is subject to periodic updates. Any changes will be communicated via our website or official channels.